Last updated: 17 July 2026
Kala Namak Rice Co. ("we", "our", "us"), located at Main Road, Naugarh, Siddharthnagar – 272207, Uttar Pradesh, India,
respects your privacy. This policy explains what information we collect through our website,
why we collect it, and how we keep it safe.
1. Information We Collect
- Information you give us: name, mobile number, email address and message details
submitted through our contact form, service quotation form or product quotation form.
- Documents for subsidy / net metering: when you become a customer, we may collect
Aadhaar, electricity bill, PAN, bank details and cancelled cheque strictly for processing
PM Surya Ghar subsidy and DISCOM (UPPCL) net-metering applications on your behalf.
- Automatically collected: basic analytics data (pages visited, device type,
approximate location) via Google Analytics, if enabled.
- Cookies & local storage: a cookie remembers your language choice
(English/Hindi) and your browser's local storage holds your quotation cart. These contain no
personal data.
2. How We Use Your Information
- To respond to your enquiries and prepare quotations you request.
- To send you a confirmation/acknowledgement email of your submission.
- To process orders, installations, warranty claims, subsidy and net-metering paperwork.
- To improve our website and services.
We do not sell, rent or trade your personal information to any third party for marketing.
3. Sharing of Information
Your details are shared only where necessary to serve you: with government agencies
(UPNEDA, UPPCL/DISCOM) for subsidy and net-metering processing, with manufacturers for warranty
registration, and with our email/hosting providers and transport partners who process data on our behalf.
We may disclose information if required by law.
4. Data Storage & Security
Form submissions are stored securely on our web server and in our business email. Access is
restricted to authorised staff through password-protected accounts. While we take reasonable
technical measures to protect your data, no internet transmission is 100% secure.
5. Third-Party Services
Our website may use Google Analytics (traffic measurement), Google Translate (language),
Google Maps (location) and WhatsApp click-to-chat links. These services have their own privacy
policies, and we encourage you to review them.
6. Your Rights
You may request access to, correction of, or deletion of your personal data at any time by
contacting us using the details below. We will act on genuine requests within a reasonable time.
7. Children's Privacy
Our website and services are intended for persons aged 18 and above. We do not knowingly collect
information from children.
8. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available
on this page with the revised date.
• Cookies & Local Storage
- This website uses essential cookies and browser local storage only — to run your
bulk order cart, remember your language choice and record your cookie consent.
- We do not use advertising cookies or cross-site trackers. If analytics is enabled
(Google Analytics), it is used in aggregate to understand site usage.
- You can clear cookies and local storage at any time from your browser settings; the cart will simply reset.
• International Visitors & Your Rights
- This website is operated from India and enquiry data is processed and stored in India.
- Wherever you access it from — including the EU/UK (GDPR), or other jurisdictions — you may
request access to, correction of, or deletion of the personal details you submitted
through our forms (name, phone, email, delivery destination, message).
- To exercise these rights, email us at the address below; we will respond within 30 days.
- We retain enquiry records only as long as needed for quotations, orders and legal/tax compliance,
after which they are deleted.
- We never sell personal data.
